Overview & Reviews

For 2004, the Grand Cherokee gets a factory-installed DVD navigation system integrated into the radio. Columbia, Freedom and Special Edition trims are also new for 2004. All of these models incorporate subtle cosmetic touches and equipment upgrades. Additionally, each Columbia Edition Jeep comes with a complimentary Columbia parka.

• Powerful 4.7-liter V8, all-terrain capability, roomy comfort for four.

• Noisy and unrefined, questionable reliability, trucklike on-road handling.

User Reviews:

Showing 11 through 20 of 457.00

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  Blah - 2004 Jeep Grand Cherokee
  By m_family - May 16 - 1:46 pm

  Ok we have had this thing for a few years now, thought that the 4.0 and the hard to find 2wd "Select Track" would give us some ok returns in MPG....yea....NOT. Some are saying they are getting decent milage but we get 15mpg NO MATTER WHAT! My Charger R/T is turning about 400 HP at the crank right now and I get 25mpg with THAT! What the HECK! Ive tried EVERYTHING and I work on cars quite regularly including major repairs so Im no slouch on a vehicle. The window cables are junk too, replaced 2 of them. Otherwise its not a bad suv, its just GUTTLESS as a dead horse. Dont expect the 4.0 to have the power to get out of its own way. V8 is the ONLY way to go, gets better MPG in these too....

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  Overland best of the not-so-great - 2004 Jeep Grand Cherokee
  By lcgrifon - November 3 - 10:00 am

  Hey, until Mercedes really takes over, this is the best of the Jeep bunch. I am very encouraged that DCM will get there but I dont know how soon. In the meantime we in the US get downgraded Mercedes for less than what I would have expected. For those of you coming off lease, you have a great opportunity in the next year or two for "lease loyalty" good treatment for technology that may be new in a Jeep name but very well healed overall

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  jeep cherokee - 2004 Jeep Grand Cherokee
  By Rosie - November 7 - 10:00 am

  Things I would improve: The arm rests need softening, the center console could be a little larger, the rear privacy shade over the "trunk" area should be included,not optional,deeper netted pockets in trunk area, pockets needed on back of front seats(no place to put an Atlas).

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  Jeep Realities - 2004 Jeep Grand Cherokee
  By Jed - October 11 - 6:06 pm

  We bought this Jeep fully intending to keep it for a long long time. Its a 2WD Cherokee LTD. By 6000 miles we began to experience problems with brake rotor warping and peddle pulsation. It got so bad I was concerned about losing control during braking. The bottom line -- dealer told us to pound salt. Gas mileage horrible for a 6 cylinder (16.9 mpg city). Would NEVER buy a jeep again (or any Chrysler product).

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  Wont buy one again. - 2004 Jeep Grand Cherokee
  By yiterrp - January 29 - 10:00 am

  Less than 9000 miles and Ive had it in twice for power steering problems. It will be going back for the same pboblem. The dealership appears to be unable to correct the problem. Gas mileage is poor, interior noise is much too high.

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  reliability - 2004 Jeep Grand Cherokee
  By 3rd jeep - January 24 - 10:00 am

  this is my 4th jeep. ive had a 92 cherokee, a 98 grand cherokee and a 99 grand cherokee. the performance seems very weak and my 99 has more pickup on road than this car. the interior design and features are nice however. i have had a gasket problem since ive had it and over the 5 years ive had my 99, ive had to take it in serveral times for air conditioning problems and transmission slippage

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  Not too Happy - 2004 Jeep Grand Cherokee
  By Mrodz - January 11 - 10:06 pm

  We have had the Jeep for 4 years now, loved the comfort and driving experience it gives on long rides. Now we are experiencing problems with the electrical windows and doors and interior lights. But still I like my jeep

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  Brake rotors - 2004 Jeep Grand Cherokee
  By RSCoyner - September 15 - 4:00 am

  This was my first effort to return to a traditional "American" car after 30 years of buying foreign. I had read that the reliability of "American" cars had improved significantly and nearly equaled that of Japanese. My Jeep evidenced good quality and reliability until it reached 10,000 miles. It then developed problems, such as the need to repair the brake rotors. This was a common problem at this mileage level with older Jeeps, but I thought it had been remedied. Chrysler/Jeep previously warranted them for 3 yrs/36,000 mi. Now apparently the warranty expires at 1 yr/12,000 mi, leaving the consumer with some expensive repairs every 10,000-12,000 miles.

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  Door harness quality!!! - 2004 Jeep Grand Cherokee
  By bobberg1 - August 16 - 3:37 pm

  Door harness done three times. Once @ 35,000 miles (warranty), at 70,000 miles ( They covered it although I didnt have a extended warranty ) and again at 117,000. I had to pay for this one at $780. Had ten problems resolved under the warranty within 36000 miles, including replacement of alumium wheels,rear seals as mentioned in various reviews and tape deck. Went through three sets of Goodyear original equipment tires in 75,000 miles, despite having the alienment done every 6000 miles. I love the car for the ride but the cost of maintaining leaves much to be desired.

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  Not a satisfied customer - 2004 Jeep Grand Cherokee
  By adam - May 3 - 1:46 pm

  My wife has always loved jeeps. We bought 04 G.C. Laredo 4X4 4.0L SFI. The engine ticks. Almost all the time sometimes loud sometimes quiet weve had it checked out by a certified dealership($69)and they said the 4.0L is notorious for being noisy. Everything checked out fine. FYI it only now has 40k miles on it and gets 13.3 MPG in town 19.9 on HWY. (65 mph for 72 mi.HWY). Other than a noisy motor & Terrible MPG its not bad. Believe me when I tell you I take care of the oil changes and baby my $15k Automobile. It just ticks all the time and is embarrasing. "But thats just the 4.0L its a noisy motor." We spend $250- $300 a month in fuel at $3.39 9/10 gallon.